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Frequently asked questions
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Can you engrave photographs?Yes, in some circumstances. There are some limitations when engraving photographs, such as the quality of the image and contrast. Please contact us on social media or via to discuss this in more detail.
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Can I order just one marker?Yes. You can order them here.
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What materials do you use for markers/divot tools?We work primarily in brass and copper, athough we do also produce items in other metals such as stainless steel. Get in contact if you have any specific requrests.
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Do you ship worldwide?Yes, we ship wordwide. We can arrange shipping through Royal Mail’s tracked services (7-21 days). When requested, we can also arrange delivery via courier.
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Do I get to see a mockup/proof?Generally, we do not provide these for web orders but we can if requested when you place your order.
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How long does it take to create a custom order?The time varies on a number of factors, including the detail in your brief and the type/style of marker/tool you’re looking for. Our normal turnaround time is anywhere from 7-28 days. If you have a deadline, please contact us and we’ll try our best to fit in your order if we can.
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How detailed does my brief need to be for a custom marker?We’ve seen a lot and can work in lots of different ways. We can work from hand-drawn sketches, elements you’ve researched and like the look of, written descriptions, or fully worked up digital designs. We’re happy to chat through ideas, please drop us an email or reach out on social media to discuss your design.
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Can I get a custom shape?Yes, athough there is a minimum order quntity of 6 units for this type of order. Please get in contact to discuss what you’re looking for.
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Why is the price higher than other markers/divot tools?NBM produces meticulously hand-finished products which are expertly engraved by lasers, which we hope golfers will cherish for a lifetime. The price reflects the premium nature of the materials and products, and the time and effort which goes into every product that we make.
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Do you offer discounts on bulk orders?Yes. If you are ordering 6 or more items of the same design/style, please contact us via email to discuss your requirements in more detail.
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